I am dealing with a frustrating situation. There is a significant mapping bug on my multi-artist plan that is hindering my work. Despite reaching out daily, instead of addressing the technical issue, the support team seems to be retaliating against me. They repeatedly send the same generic responses and overlook the evidence I present. It feels like I'm being punished for being persistent. As a professional artist, I rely on this income, and it feels like I'm being silenced by a support team that dislikes being challenged. My career is at a standstill because they refuse to recognize a backend issue. I need assistance from someone who genuinely cares about creators, rather than automated responses that disregard paying customers.
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