I love the service but as a new user its been confusing to understand everything a more intuitive new comer experience would give this 5 star IMO. It also feels like a lot of features pricing is hidden until you buy a sub. Aside from this the service works great and the site works well. I cant speak to the customer service as ive not needed it so far!
Claim your business profile now and gain access to all features and respond to customer reviews.