Title: DistroKid Charged My Subscription But Still Asking Me To Pay Again
I renewed my DistroKid annual subscription and the payment was successfully charged, but my account is still asking me to choose a plan or pay again.
Payment details:
Invoice ID: #708714798
Date: March 9, 2026
Amount: $26.99
Plan: Musician Plus (Annual)
I have a valid invoice and receipt from DistroKid confirming that the payment was completed. Despite this, my account still behaves as if the subscription is inactive.
I contacted the DistroKid support bot multiple times but it only provides automated responses and does not connect me to a real support agent.
This appears to be a system error where the payment was processed but the subscription was not properly activated.
I request DistroKid to review my account and restore my active subscription immediately. I can provide the invoice and payment confirmation if required.
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