I didn't make a purchase, but I witnessed a troubling incident outside the store. The manager escalated a situation during an accident instead of helping resolve it. This behavior is concerning, and I can't support a brand that employs individuals with such attitudes.
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You can’t literally see the teams of designers, research and development, or the number of months it took to make a pair of DITA frames. But you will always feel its presence when you hold it in your hands.
