dita.com

1.5
1.5 Based on 16 reviews

You can’t literally see the teams of designers, research and development, or the number of months it took to make a pair of DITA frames. But you will always feel its presence when you hold it in your hands....

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Average Rating

1.5

/
5

16 Reviews

5 Star
13%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
88%

All Reviews

Filter Reviews

Review Time

boolapin
Unsatisfactory quality for the price

I spent a significant amount on this item, but the nose pads kept coming off. After contacting the manufacturer, I learned there was no solution. I wouldn't buy from them again, as the product feels poorly constructed despite its high price.

1
Date of experience: Dec 29, 2025
Fleur Barnes
What has happened to this brand?

During my visit to a location, I encountered one of the most disrespectful interactions in retail. The employee was unhelpful and made me feel unwelcome. I've supported this brand for years, and it's disheartening to see such treatment of customers. It seems the company avoids accountability, and I plan to report this issue. If you're a person of color, be wary—this brand's claimed values are not reflected in their stores.

1
Date of experience: Jun 26, 2025
Galton Clark
Incident at the store

I didn't make a purchase, but I witnessed a troubling incident outside the store. The manager escalated a situation during an accident instead of helping resolve it. This behavior is concerning, and I can't support a brand that employs individuals with such attitudes.

1
Date of experience: Jun 12, 2025
Alyson Baker
Never again!!!

I was initially impressed with the high price of the eyewear, but the quality and design have been incredibly disappointing. After a week, parts fell out, and the design caused permanent marks on the lenses. After two years, the glasses broke again. I’ve had other glasses last for years without issues, so I don't believe this brand is worth the price.

1
Date of experience: Feb 21, 2025
Fred
Strongly advise against this company

I purchased a high-end product and found that the nose pads kept falling off. After contacting the manufacturer, I was told they couldn't assist me. The quality feels cheap for the price paid, and I won't be buying from them again.

1
Date of experience: Dec 30, 2024
Max Baker
Order mishap

I ordered online and found the package left outside my home, but the glasses were missing. When I contacted the company for a refund or resend, I received no resolution. I feel cheated and would advise against purchasing online from them.

1
Date of experience: Sep 11, 2024
Kathryn Taylor
Glasses warped unexpectedly

My glasses warped without any impact. I reached out for help, but the support team did not resolve my issue. I expected more care from a company selling luxury eyewear.

1
Date of experience: Jul 16, 2024
Nettie
Disappointing sunglasses purchase

I bought sunglasses recently, and the quality is subpar. The nose piece has a screw that falls off, rendering them unusable. I found cheaper alternatives that were better made. I cannot recommend these sunglasses.

1
Date of experience: Jun 04, 2024
Frequent adjustments needed

Despite being pricey, I have to return for adjustments every few weeks. The company doesn't seem responsive to complaints, which is disappointing.

1
Date of experience: Mar 01, 2024
everfail1351
Constant adjustments required

I have to return for adjustments every couple of weeks, which is shocking given the price. I've only had the glasses for a few months, and I feel they're not worth the cost or the repeated trips to the optician.

1
Date of experience: Mar 01, 2024

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Business Details

  • You can’t literally see the teams of designers, research and development, or the number of months it took to make a pair of DITA frames. But you will always feel its presence when you hold it in your hands.

  • language https://www.dita.com

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