I only leave reviews when something is extremely good or extremely bad — and this company unfortunately falls into the very, very bad category. I’m sharing this to warn others.I ordered a bed with a mattress, and it took three weeks just to attempt delivery. The first delivery appointment never happened — no driver showed up, and I didn’t receive any text, call, or email about a cancellation. Yet they kept calling and leaving messages saying the delivery was coming, but it never did.They then booked another delivery. The time slot was for the morning. On the same day, I received a call saying they would only deliver the base, and the headboard was still being manufactured. Nearly four weeks had passed, and now they suddenly tell me this?When I asked when the headboard would be ready, they had no idea. So I cancelled the order and requested a full refund. They told me the refund would take 30 days, which is ridiculous.To make things worse, even after I cancelled, the delivery driver still called me at 12:40 saying he was outside with my bed — clearly the company didn’t even bother informing the delivery team that the order was cancelled.This whole experience was stressful, frustrating, and completely unprofessional.Save yourself the hassle and avoid this company!
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We are a bed and mattress manufacturer with a huge range and the UK's most lowest & competitive prices. We will not be beaten on price and quality!
