I placed an order and was informed that delivery would be on 07/12. On that date, I received an email stating there were "logistical issues" and my delivery would be rescheduled. Despite multiple emails, I couldn't get a clear answer. Eventually, I was told the new delivery date would be 16/12, but on that day, I received another email about "logistical issues" and another rescheduling. I attempted to call them and waited 30-45 minutes without a response, only to be disconnected. Every email I send gets a generic reply that doesn't address my questions. I've requested a refund several times, but keep receiving the same template response. Right now, I am on hold again, trying to reach a representative for the third time today.
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With over 20 years experience in the market of bed manufacturing, Divan Bed Warehouse is one of the leading suppliers of Divan Beds, Mattresses and Ottoman Bases in the UK.
