Awful experience. Avoid at all costs. I purchased a bed, and they informed me that delivery would occur on a Sunday between 7am and 12pm. There was no delivery, no communication, and no one answered their phones despite their claims of being open. I received no response on their online chat. It took them three days to reply to my email, only to inform me that the delivery wasn't even prepared. When I requested a refund, it took them a week to agree. Refunds for undelivered goods should happen within 14 days, but this service claims it will take 30 days. Now, on day 37, I still haven't received my refund. I will be reaching out to the appropriate authorities.
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With over 20 years experience in the market of bed manufacturing, Divan Bed Warehouse is one of the leading suppliers of Divan Beds, Mattresses and Ottoman Bases in the UK.
