I should have heeded the reviews here but decided to give them a chance. I was informed of at least a two-week delay on my order, which doesn't work for me. Based on other reviews, this seems to be a common issue with this seller. The website claimed it was available and would ship in 2-3 days, which is clearly not the case. They still show it as ready to ship despite stating there’s no stock. Their website mentioned a chat feature that I couldn't find, and the automated response I received on social media was unhelpful. Their phone support is only available three days a week. If I'd known it would be this difficult to contact them, I would never have placed an order. I want to cancel my order (DLS14326-23) and would appreciate immediate action on that, as I have no other way to reach your business.
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