I placed an order on 21/12/2023 and was given delivery time scales of 2-4 working days. nothing received from them in January 2024, even after emailed them asking for a refund. So, raised a charge back with my bank and then two days later had a email with tracking details and a email asking for the charge back to be canceled. tried emailing them back to say i no longer want the goods however its a "no-reply" email address. no way to email company on their website and the "chat" function has been taken down. avoid this company like the plague. completely worked in bad faith sending me the goods once a charge back was raised but couldn't be bothered to email me to let me know what was happening with my order before that. looking at other reviews looks like they do this a lot. I will not be using them again. joke of a company.Updated on the back of the company’s comment. The charge back was raise before the product was sent. Once the company received the charge back request from my bank. That’s when they sent the goods out and asked me to cancel the CB request. I work in fraud and disputes so I understand the process. If they where honest and told me the good were out of stock when the order was placed then this would have been a none event.
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