We ordered a chest of drawers for 1,949 AED and are absolutely shocked by what was delivered.The quality is unacceptable:poor and uneven painting, visible cracks, chips, scratches, broken screw holes, badly finished edges, and extremely cheap-looking materials. This does not resemble a premium product in any way. It honestly looks like defective or second-grade stock, not something that should be sold at this price.On top of that, the chest of drawers emits an extremely strong chemical paint smell, making it unsafe and unhealthy, especially for a household expecting a baby. This alone makes the product completely unacceptable.The overall experience was just as bad: • Delivery appointments were repeatedly postponed without notice • No proactive communication at all • The delivery was done by only a driver, not store staff • After reporting the issues, we received no response whatsoever • Calls and WhatsApp messages are simply being ignoredWe explicitly rejected the item and requested a refund, but have since been met with complete silence.For 1,949 AED, one expects quality, professionalism, and basic customer service.What we received was the exact opposite.👉 Do not order from this company.Terrible quality, terrible service, and a complete waste of time.
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