I am not a customer of the service and never intend to be. Today, I experienced verbal abuse from their drivers. After returning home from a school run with my young children, I found their large vehicle completely blocking the road, preventing me from accessing my house. I couldn't leave the car to seek help since my kids would be left alone inside. One of the drivers glanced at me from the house they were delivering to and ignored my presence. After beeping my horn again, one driver came down the driveway, looked at me, and then went back inside without any acknowledgment or apology. This continued for several minutes without anyone addressing the situation. When they finally did respond, I was met with rudeness and disrespectful language, which understandably made me lose my patience. I expressed my frustration about being unable to get home due to their vehicle blocking the way in our cul-de-sac. One of the gentlemen resorted to insulting me, calling me a bad mother for my reaction, all while my children were in the car. I even took photos of their vehicle's license plate as they left, where both men waved and one made a derogatory gesture about my weight. I am currently pregnant, and their behavior was completely unacceptable. I simply wanted to return home with my children, yet I was mocked and verbally abused by these drivers. My family has a strong background in trades, and we are appalled by the conduct of these individuals. I am now awaiting a response from a manager.
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