It took over 4 months to receive the items we ordered for our kitchen. We experienced several failed delivery attempts and had to refuse them repeatedly. Who is managing this operation? There seems to be a lot of inefficiency. I was initially offered a direct payment of 50 euros, but it turned into a voucher in September. Now in December, the voucher hasn’t arrived due to 'IT issues' with no timeline for resolution. It's hard to believe; sending a gift voucher shouldn’t be this complicated. Avoid this situation.
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