I had to order my second door for a kitchen cabinet separately due to the confusing description on the website, which fails to clarify the package contents, such as the number of items. A simple alert message when creating the basket would have been helpful. The door finally arrived yesterday, but one corner is severely damaged, which I couldn't notice during the delivery inspection. There was no corner protection. In comparison, other furniture retailers ensure their items are well-protected during transport, minimizing the risk of damage. I even have a video documenting this experience. Now, I must visit the store to request a replacement door. My main frustration lies in the store's lack of stock; we had to wait a month for delivery, only to receive a damaged product, delaying our project by two months. To make matters worse, the website shows no available doors! For the second part of the order, the packaging was opened underneath, but thankfully, nothing was damaged or missing. As a loyal customer, this has been extremely disappointing and a significant waste of time.
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