I custom ordered every part of a watch (first of all, a very fun process). As I had layed my order, I received an email fra Rachel, informing me, that I had ordered a wrong size strap. I wrote back, that both straps I'd ordered seemingly was the correct size. She meant that I had ordered different size strap bars, but that was correct :-)As I then inspected my order I saw, that I'd ordered a serperate bezel wich already came with the case I'd ordered. She then cancelled the bezel and after a few days I received a refund for that.The whole order came after just 3 work days and the parts are very high quality and easy to put together.Can highly, HIGHLY recommend DIY watch club if you want to assemble your own watch, and I don't think it's the last time I order from them :-D
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