I couldn't find any faults with the outstanding service! They called to arrange a collection time for my vehicle. The representatives on the phone were wonderful. The gentleman who picked up my car arrived punctually, explained everything, and was cheerful, which truly makes a difference. The repair was excellent and completed quickly, with regular updates throughout. When my car was returned, the service was just as remarkable as during pickup. My car was even cleaned. Thank you for making a stressful time much more manageable!
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DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards.
By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting.
Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
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