I couldn't find any faults with the service provided! They called to arrange a convenient time for my car collection. The representatives on the phone were delightful. The gentleman who picked up my car arrived on time, explained everything clearly, and was cheerful, which really made a difference. The repair was done quickly and excellently, and I was kept informed throughout. When my car was ready for return, the service was just as impressive as during pickup. My car was even cleaned. Thank you for making a stressful situation so much easier!
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DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards.
By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting.
Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
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