Throughout the repair process, the team demonstrated a high level of professionalism. From the initial damage inspection, to collecting my vehicle, completing the repairs, and returning it, I was kept informed and updated throughout. They met all the deadlines they provided. Everyone I interacted with was very friendly and easy to communicate with.
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DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards.
By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting.
Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
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