Review Time
Mark the Call Handler was very knowledgeable, helpful, sympathetic and understanding of what my daughter is currently going through since the accident.
Everything over the phone was handled politely, caring and in a Professional manner.
Thank you for your help.
Mark the Call Handler was very knowledgeable, helpful, sympathetic and understanding of what my daughter is currently going through since the accident.Everything over the phone was handled politely, caring and in a Professional manner.Thank you for your help.
Worst legal firm I have dealt with wish I never had. My Case handler has ignored all requests from me, despite me offering to settle with third party he has continued to push for his own commission gain and now I will more than likely be left out of pocket. He has also ignored requests of me asking him to call me to discuss, only sending messages on the portal. Tried to ring to be told he is unavailable but this call handler agreed he should have accepted the offer when I asked last month. Worst experience would recommend to avoid this company.
Had a call from Mark today very polite gentleman. Very easy to talk to about this situation. Regarding a car accident claim for my son. He went though everything clearly for me to understand. What they would be doing and all steps to the claim. Said he would keep me updated every step so I will know what is going on.Very helpful Team at DLG LEGAL SERVICES
Throughout this process of which I have no previous experience of, I have received regular updates throughout and have been treated with respect when on occasions I have had to ask for clarification of the information sent. My case handler Elissa has been efficient, supportive and promptly responsive from beginning to end - a credit to the legal team.
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