This company has certainly earned their low rating. They treat individual customers as nuisances. I ordered an ankle brace, and when it arrived, it was too small and caused discomfort. The packaging was also damaged. When I called to return it, I was informed they would charge a restocking fee and I had to cover the shipping costs. I sent the brace back, but they returned it claiming it was worn, despite me only trying it on briefly. I’m relieved I ordered a replacement elsewhere. $60 later, I now have a brace I can't use.
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