Today I visited DM Keith Grimsby for their VIP Guest event, and I wanted to share just how impressed I was. From the moment I received my lanyard and VIP pass, it felt like they genuinely wanted to make the experience special — and they absolutely delivered.The showroom looked fantastic, with flags, banners, and pristine cars on display. I was greeted as soon as I arrived and offered a proper hot drink in a cup and saucer, which was a lovely touch.I was then shown around by Paul, who took the time to ask what I actually wanted from a car. He wasn’t pushy, didn’t give me a scripted sales pitch, and treated me with real courtesy and respect — even when I mentioned I didn’t like one of the car colours. He listened, he understood, and he made me feel like my preferences genuinely mattered.Given that my current car isn’t two years old until March, I wasn’t expecting anything more than a nice visit. But Paul surprised me with an offer on a new Kodiaq that I genuinely wasn’t prepared for. It threw me a little — in a good way — because the whole experience was far better than I expected.Now I’ve got a decision to make: stick with the car I love driving, or take the opportunity to move into something new. Either way, today confirmed one thing for me: I’ll definitely be returning to DM Keith Grimsby.
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Owned and run for 60 years, we have a reputation for friendly, personal service and great value. D. M. Keith is here for the lifetime of your motoring needs with thirteen locations across Yorkshire and Lincolnshire.
Let our family look after you.