Open appYour locationLearn more about legal disclosure regarding public reviews on Google MapsD. M. Keith Škoda LeedsThwaite Gate, Hunslet, Leeds LS10 1DYSkoda dealerDavid grahame266 points 16 hours agoAbysmal treatment from D M Keith Leeds service department and BradfordNew Enyaq EV booked in (for two days) for a critical sofware update recall (their words) a new steering rack, key fobs that don't speak to the car and faulty wiper blades (again)This vehicle was previously booked in with D M Keith Bradford but they failed to do the work because they didn't allow enough time and so it was then arranged to be done at the Leeds branch.They've had it for two days now and I've been told it could take a further five days.They've not managed to complete any of the work required in two full days and tbh sound like they haven't got a clue.They keep coming up with excuses and forget what they've already said........just sounds like lies!Tried to complain but the "make a complaint" tel number just rings out or asks you to leave a message .D M Keith clearly don't care, if they did .......the tel number would be manned.Sadly, I wouldn't recommend buying a Skoda from D M Keith in Leeds or Bradford because the customer service from both service departments is unbelievably bad!
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Owned and run for 60 years, we have a reputation for friendly, personal service and great value. D. M. Keith is here for the lifetime of your motoring needs with thirteen locations across Yorkshire and Lincolnshire.
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