The website reminds me of a 1st grade tech project gone wrong! To start with, they don't dynamically link their database to the insurers, it is batch loaded (how 80's). They can't even get the vernacular right. They call a case number a VCN in the app, but they don't cross reference anything. I tried to renew my registration and after submitting proof of insurance, they said they don't accept out of state insurance from Geico, San Diego CALIFORNIA. Then the response said (because it was a rejection letter) that if and when the proof I sent (the same PDF Geico sent me) that there would be no reply??? What? You can't trigger a FREE email?? Then, instead of realizing that I am re-regestering a car already in my "garage" on the website, it repeatedly asks me for the license plate and vin like 4 times, has anybody heard of cache or markers? And how much did we get scammed (I mean charged) out of, wasn't it 800million?? For what? I could hire high school students who would do a more competent job than the complete frauds who wrote this. And I don't want to hear about how old their system is. You could do the front end on many modern platforms and the default interfaces would do a better job. If I had to grade this, it would be detention for the student and a swift firing of the teacher (oh I forgot, you can't fire teachers for inadequacy. Sorry!) The overall grade would be a F------------ Lets get our money back and hire a team that isn't related to the Boxers or Feinstein's. Sorry for the rant, it needed saying.
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