3 stars? I wondered where the online chat agents were...writing their own positive reviews! The online chatbot is no help and my live chat was terminated by the DMV website after a 75 minute wait because I had not responded? FTW? I needed help uploading documents because the website "upload" prompt just led to a feedback loop of "upload" prompts. I needed help accessing the interactive e-earning course because I could not find the link to it on the website (same feedback loop experience.) I went to the DMV office in person without an appointment and got everything straightened out eventually. The in person experience, even w/o an appointment was much quicker and less frustrating that the attempt to use the website. BTW I use computers daily in my business so I'm not exactly computer illiterate.
Claim your business profile now and gain access to all features and respond to customer reviews.
The State of California's official Twitter account. Follow our updates.
