I received a kit as a birthday present in Feb '25, but the sample was mislabeled upon arrival. They sent a replacement kit, which was received at the end of Apr '25, and I’m still in limbo with it marked as 'reprocessing.' I even contacted the CEO, who promised results within a month, but now a month and a half has passed with no updates. It’s disappointing given the association with a notable figure. Edit: Results finally came back, but it was a long wait. I hope the service improves soon.
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