I tested my dog as a puppy, and then decided to do an upgraded test and allergy test for fun a couple years later. At first I thought it would be funny if they gave me a different result - turns out it wasn't funny. After some back and forth, their customer service? person Angie resorted to gas lighting and condescension, ending with suggesting I see my vet - which makes no sense. If you are doing the test, make sure it's just for fun, as the information is not reliable and this is just a gimmick. First test seemed accurate and fit with my dogs looks/behavior. 4 breeds given - and I had included a picture of my dog. The new test gave only 2 breeds, and I did NOT include a picture this time, to see if there was any influence on the results the first time... I guess there was! Her allergy testing was wrong as well - I knew of one allergy for sure, but the test came back that she had no sensitivities to it. When I queried about the different results, they said the first test must have been wrong/contaminated and that I should see my vet if I am unsatisfied with their results.
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