Generally good service, but response times for resolving issues can be slow. Their replies are great, and their engagement with customers via email and the platform is commendable. I faced challenges with closing my account and refunds due to a mix-up with my property contract, which wasn't their fault, and they helped to resolve it.
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A simple promise: you live your life, we’ll handle your utilities. Whether you’re moving in, flat-sharing, or just want bills sorted – we make it easy, clear, and stress-free.
