My spouse made an appointment for me and provided her contact number. The service won’t let me create an account without using her number, which is linked to her own account. Additionally, access to medical records is denied unless the email matches exactly what was given to the provider. Each provider has a different tracking email, which helps manage data privacy but complicates things. The reliance on phone numbers and emails for security is concerning, as both can be insecure. It would be beneficial if the service allowed for a one-time code to access records instead. I hope the developers take this feedback seriously; the idea is great, but improvements are necessary.
Claim your business profile now and gain access to all features and respond to customer reviews.
