Clinicians are frequently late, and the website was unavailable during my last appointment, preventing my participation. I was referred for a blood test, but the necessary details weren’t sent to my GP, only a vague mention of "blood test". I had to contact my GP to get clarification, and they advised me to request more information from the service. After making another appointment, I asked them to reach out to my GP again, but a week later, my GP still hadn’t received anything. How many appointments does it take to get a proper referral for a simple blood test? I invest significant time and energy into this service, yet I am continually disappointed. I wish my company's insurance utilized a more effective service.
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