DO NOT USE THIS COMPANY. Dodo are clear violators of Australian Consumer Law. I cancelled my service via MyDodo (a service for which I had to create an account, and for which I just do 2FA when I log in to verify it is me). They then FAILED to cancel my service because they could not reach me on the phone to 'verify' my identity (ie try to convince me to stay), and charged me again a month later. I logged onto MyDodo's chat function to cancel my service and provided my full name date of birth and address to the agent who waffled for 30 minutes, DID NOT CANCEL THE SERVICE before ending the chat. I have had to file a dispute with my bank, the Telecommunications Industry Ombudsman and NSW Fair Trading, as impeding a customer FROM cancelling a service is illegal. Garbage company and garbage customer service.
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