Having bought several dog beds for my active Spaniel, we needed another waterproof and substantial bed. His last one lasted two years. The dog bed Dogiti sold us, started a wear very quickly in the middle where he sleeps, and 8 weeks in, it was almost in need of replacing. I contacted Dogiti, to report the unexpected poor quality of the item, and was told as I was out of the two week return window then I had no options, despite the complaint being about the quality of the bed, once it has been put to use. I rarely complain, but the bed was expensive and has not been misused. We are now seeking a replacement only 12 weeks in. Poor customer service. Needless to say as the quality was poor, and the customer service not great we will not be using nor recommending this company again.
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