dogiti.com

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1 Based on 17 reviews

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Erika C.
Not waterproof, waste of money, no refund !

This company offered a waterproof comfy dog bed for £60. On their site all the reviews give them 5 stars but you are unable to leave a review on the site so clearly I question now, where those reviews are from ? Bed took a long time to arrive but when it did I was sceptical if it would be waterproof and of course it wasn’t in the slightest. They offer a 30 day money back guarantee, or so it says on their website ! I contacted them via email to say it is not waterproof as advertised. They ask for pictures so I reply to their email and attach pictures showing how the water just soaks straight into it and does not just wipe of as they and their reviews claim. A couple of days later they responded to my email with “ Please note that we can't accept a return because the bed has been used by dog”The grammar in their email responses left me in no doubt that I would never receive a refund. I should have checked the reviews on here first. Lesson learned. Avoid at all costs, you will be disappointed, not fit for purpose. I certainly wouldn’t buy anything from them again, would not recommend them and write this honest review in the hope that someone else is not £60 out of pocket as I now am.

1
Date of experience: Jan 31, 2025

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