Purchased their top of the line Pathfinder 2 setup. Could not get it to work. Contacted support, they make lies I am using the wrong app, i am not ignorant of how to use electronics amd applications. But i sent a picture of the app and the version i am using. They said to call, i said i lost my voice in the last war i was in, they need to text or email, i never heard from them again. After not hearing from them for weeks, I post a negative review on their site about all i have gone through and i still own a very expensive collar i can not use. They refuse to post it and send an email claiming to again i am using the wrong app and to contact them via phone, AGIAN!?So i reply yet a third time that i am a disabled veteran and send them a picture of the app and version i am using. Still, no reply. This company's customer support is non existent when it comes to disabled veterans
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For the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential.
For more information, visit www.dogtra.com.See more
