Do not buy their defective feeders. I purchased a large feeder within a week its already malfunctioning. The dispenser is spitting out random amounts of food, not the programed amount. The buttons on the feeder are non-responsive no matter how many times I reset. No buttons work. Even after I unplug it. Their customer support number is a fake phone number that has a mainland China area code, and when you call it literally says this is not a working number. FAKE CUSTOMER SUPPORT. I contacted customer online chat 2x over a week and got ZERO replies. I sent email explaining this entire situation asking for a refund, they pretended like they couldn't read English and said they can't provide a return approval without reason for approval. I literally listed an entire email full of reasons, and they claim there are no reasons. Complete crooks. DO NOT FALL FOR THIS.At least if you buy on Amazon if they try to scam you with a defective product, you can refund it through Amazon. I made the mistake of buying it off their website and now it's a nightmare.
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