Placed an order for 2 pairs of shoes on 9/25/25. Broke into 4 payments that I paid in full in November. I received boots in October, but did not receive the flats. I have contacted them several times. They didn’t tell me until 2/4/26 that the flats are out of stock and I haven’t been charged. I contacted several times to say I paid for the shoes and I need a refund. They tell me that since the order is so old, they can’t give me a refund and only offer a store credit. This is their fault not mine. They essentially stole $50 from me. Horrible company.
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