dolcevita.com

1.5
1.5 Based on 164 reviews

Shop Dolce Vita's eye-catching, on-trend sandals, sneakers, boots, heels, and more and take your look to the next level....

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Average Rating

1.5

/
5

164 Reviews

5 Star
9%
4 Star
2%
3 Star
3%
2 Star
3%
1 Star
83%

All Reviews

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Review Time

Kristin BIRD
Placed an order for 2 pairs of shoes on 9/25/25. Broke into 4 payments that I paid in full in Novemb

Placed an order for 2 pairs of shoes on 9/25/25. Broke into 4 payments that I paid in full in November. I received boots in October, but did not receive the flats. I have contacted them several times. They didn’t tell me until 2/4/26 that the flats are out of stock and I haven’t been charged. I contacted several times to say I paid for the shoes and I need a refund. They tell me that since the order is so old, they can’t give me a refund and only offer a store credit. This is their fault not mine. They essentially stole $50 from me. Horrible company.

1
Date of experience: Feb 27, 2026
Donna Butler-Blut
I ordered a pair of boots for my daughter, and they are not true to size. The customer service rep a

I ordered a pair of boots for my daughter, and they are not true to size. The customer service rep admitted they run small but would not refund my money. He told me that's the risk you take and could care less about doing the right thing. It is not ok when you buy an 8.5 you are sold a smaller size with no way to return. Totally false advertising. Do

1
Date of experience: Feb 18, 2026
Donna Butler-Blut
Their boots are sized are wrong and no refunds, DONT BUY ONLINE!

I ordered a pair of boots for my daughter, and they are not true to size. The customer service rep admitted they run small but would not refund my money. He told me that's the risk you take and could care less about doing the right thing. It is not ok when you buy an 8.5 you are sold a smaller size with no way to return. Totally false advertising. Do

1
Date of experience: Feb 18, 2026
Lynn Thompkins
BAD BUSINESS

I ordered a pair of tennis shoes on 02/06/26 and no movement on my shipping. It's now 02/14/26. I will never order from them again. It shouldn't take that long for shipping.

1
Date of experience: Feb 14, 2026
Erica
They lie to customers

They lie to customers. On the web it says free standard shipping with the app, there’s no mention of a $100 limit. Incredibly misleading and wrong.

1
Date of experience: Feb 08, 2026
Lisa Dozzi
Worst company

Worst company I was charged separately for two pairs of boots I ordered at the beginning of December . I still have not received them and it’s the first week of January . I called customer service and they said they don’t have either pair of boots to send me . As I said they have my money . This company is a scam. Do NOT order from them

1
Date of experience: Jan 05, 2026
Awful company

Wow. I really didn't understand that ANY retail company was THIS bad. They act like merchandise you order expecting to get it but is actually backordered for almost 3 months. Then, they are completely rude about it...like really rude.

1
Date of experience: Jan 01, 2026
Awful company

Wow. I really didn't understand that ANY retail company was THIS bad. They act like merchandise you order expecting to get it but is actually backordered for almost 3 months. Then, they are completely rude about it...like really rude.

1
Date of experience: Jan 01, 2026
Borntoshop
Charge a restocking fee fro returns

Charge a restocking fee fro returns. Won't try another size because of this!!!!

1
Date of experience: Dec 23, 2025
Borntoshop
Charge a restocking fee fro returns

Charge a restocking fee fro returns. Won't try another size because of this!!!!

1
Date of experience: Dec 23, 2025

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Business Details

  • Shop Dolce Vita's eye-catching, on-trend sandals, sneakers, boots, heels, and more and take your look to the next level.

  • language https://www.dolcevita.com

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