Without ever contacting me after submitting my damage claim, Dolfi 1920 closed my case. I never received a new bag nor any compensation even though it was a brand new suitcase that had only flown once. Lufthansa broke multiple wheels off of my case and it no longer rolls which is difficult considering its size. Not sure how I will move home at the end of this year as it is my only bag and I am a student who cannot really afford to go buy a new one.
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Dolfi1920 ist das weltweit führende Unternehmen für die Regulierung von Gepäckschäden, die während einer Flugreise entstehen. Rund 100 Airlines auf der ganzen Welt vertrauen unserem Service. Zusätzlich gehören Garantiereparaturen, After Sales Management und Privatreparaturen zu unserem Portfolio.
