Worst ever experience with car rental, upon returning the car the employee was asking me if I had changed my car or upgraded it during the rental and I said NO, turned out that they gave me a document for a car rental with a license plate and the actual rental car was with a different license plate !!!!???
The big Hit they charged me $1220US as a security deposit that turned out its for additional insurance when I had already paid for a full coverage insurance with the rental price for $1633CAN for 18 Days, which I consider a scam.
Something is wrong their office has Dollar and Thrifty car rental signs, you rent from Dollar car rental, you get the agreement with Dollar, but the $1220US that supposed to be a security deposit was charged /paid to Hurts car rental.
When we were arguing with them about it and it does not make a since to have to pay for a rental with a full coverage $1633CAN and to have an additional insurance for $1220US, the office manager told us this is wat you got and if you don't like it will call the police for you, what an attitude and customer experience.
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