Attended the Polson Park Mall location in Vernon, BC and was absolutely gobsmacked at how encrusted with dirt their carts and pull along baskets were. I am talking thick, encrusted dirt and grim with a baked on to the metal and plastic appearance. And I went through all the carts looking for a cleaner one but they were all like that. 🤮🤮🤮Then I had the nerve to try and contact head office to complain and found a system that has been set up so they never have to actually talk to a customer. What about the above statements would make anyone think this company sees its customers as anything other than walking cash machines. Because they certainly are not supporters of "customer service". I'll be shopping at the other 3 none dollarama dollar stores in our area from now on.
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