I believe this company needs to seriously train the managers and staff who work at these stores. I've had many incidents of being racially profiled at this store particularly the Bathurst and Bloor location from being followed around the store or staff hovering me at the check out counter. I believe the white employee(s) who manage these stores need serious training on anti racism and discrimination because aside from my own personal experiences, I've heard and read many stories from BIPOC friends and other customers who are targeted simply because of how they look and despite being dressed well when they visit the store. When a BIPOC person walks into the store and they see that on their camera, managers seem to instruct their staff including their security guard to follow you around because they assume you will take something. Customers who walk in don't have a label that states they're a PhD student or attended U of T or whatever one's professional designation might be. They only see you're not white so the manager instructs their staff to follow you around. Pleaase stop your racial profiling. People cannot change the color of their skin. I really should take my money elsewhere and stop shopping at these stores which do not not treat people with respect and dignity regardless of the color of their skin, ethnicity or their origin.
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