We had a Maytag washer that should have had a 10 year warranty and quit working. The unit was just under 4 years old. When I called Maytag they connected me to D and G. They scheduled a repairman who came out 3 times to try and repair and determined it was not repairable. His determination was not sufficient and they sent him out again to video what he had switched out. From that point on it really went downhill. After a couple of months of D and G blaming the repairman that he had not contacted them and the repairman saying he had sent the information to them at that time 8 different times, D and G suddenly started claiming that they don’t replace the appliance if it is bad. They are now only willing to pay us back what we had paid so far for the warranty. Do not waste your money, they will do everything they can to avoid living up to what they promise. We ended up having to buy a new washer and no, it was definitely not a Maytag or Whirlpool.
Claim your business profile now and gain access to all features and respond to customer reviews.
