I do understand all the companies are booked and busy, but I was at least able to get connected to the technician coming before the day scheduled and he at least try to troubleshoot me, and was able to know exactly the problem and show up with the part on the day of the appointment got it fixed and working, I loved that and hope they see how much they are growing and can have more technicians at the same Caliber of Jose who shows knowledge and professionalism at all times, so we consumers don't have to wait too long for the service.
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