On December 10, 2025, I purchased one course from Domestika and paid a total of 49 TL for this transaction. The description of the transaction reflected on my credit card statement was "Order C5110**19T33503436". During the purchase, I only made payment for this single course and did not consent to any subscription or recurring payment.However, on January 10, 2026, I noticed an unauthorized deduction of 6,400 TL from my credit card by Domestika under the code "Order C5158**62T33959279". Despite the requirement for at least 7 days' prior notification as stated during the initial purchase, I received no email or SMS notification whatsoever. Additionally, I provided no written or verbal approval for this payment.While Domestika presents itself as a platform offering affordable knowledge and education to people, I believe this practice of high-amount, unauthorized, and un-notified collections under the guise of low-cost course sales misleads and victimizes users. The claim of providing education at affordable prices is overshadowed by such unfair practices, completely eroding our trust. Many Turkish academics, scientists, artists, and experts in their fields share knowledge on this platform, yet such practices tarnish their credibility and cast their efforts under the shadow of misguided commercial policies.I absolutely do not accept this collection, which occurred without my approval, knowledge, or consent. Moreover, it is both unethical and victimizing to make such a large deduction when I haven't even watched the courses I initially purchased.I demand the immediate cancellation of this unauthorized transaction from my credit card and the full refund of 6,400 TL as soon as possible. Otherwise, I expressly state that I will initiate legal proceedings and exercise all my legal rights.
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