Most expensive, most surges and unexplained power outs, worst support, refuse to respond to problems, etc. They offer outage verification letters but last 5 requests refuse to send. Technician called once left message “not sure if you called or if there is a problem but call me back if so”. Called left messages, no response 3 months later. Truly horrendous monopoly experience. Wish we had the previous provider back!
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