I encountered an account failure due to a 'restricted news event,' which was not clearly marked in the Client Area during my trading. The company's policy states that not all high-impact news is restricted, yet I received no warning about the event affecting my account. I followed the rules but believe they should be communicated more transparently. After requesting a review, the support team provided generic responses instead of addressing my concerns. I hope the company improves its communication and support for traders.
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