I have been trading with a certain company and recently encountered an account breach due to a 'restricted news event.' However, the problem was that the restricted event was not clearly indicated in the Client Area when I was trading. The company’s own policy states:
'Not all red folder or high impact news are restricted. A calendar will show restricted events in the Client Area.' ✔ On December 9th, there was no visible warning or 'Restricted Event' label on my dashboard.
✔ I traded normally with one currency pair, yet my account was affected by an event related to another.
✔ I had five profitable days, just two days away from payout. I fully respect trading rules — but those rules must be transparent and communicated effectively. If the platform does not clearly display restricted events, it is unfair to penalize traders for lack of information. I requested a review, but the support team only provided generic responses and a discount code, rather than addressing the actual issue or offering proper clarification. This situation has made me question the fairness and credibility of the evaluation process. I hope the company takes this seriously and makes improvements in:
• Clear, visible warnings for restricted events
• Fair manual reviews when transparency is lacking
• Better support for loyal traders who adhere to the rules If my case is resolved fairly, I will gladly update this review. Update 9 December 2025
After voicing my concerns, the company reached out and granted me a free challenge account, which I appreciate as a goodwill gesture. I hope this reflects a genuine effort to enhance communication and fairness moving forward. I will continue to evaluate their service and will update this review based on how clearly restricted events are displayed in the platform during my new evaluation. For now, I remain cautiously optimistic that the company will improve and support traders with full transparency.
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