I visited a local branch and encountered a problem with the website, resulting in part of my order being incorrectly placed. Additionally, another portion of my order was made wrongly. When I called to explain the situation, I was accused of lying about the incorrectly made item. I mentioned my aversion to a specific ingredient and requested a solution or a credit, but they refused to assist. After being called a liar multiple times and receiving no help, the call ended abruptly. I returned to clarify my concerns and was met with the same refusal. Even the manager, when he finally answered, accused me of lying and threatened to call the authorities if I didn't leave. I received no refund or credit, and they kept the food I couldn't consume.
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