If you're located on the mainland, be prepared to handle your item yourself. I ordered a range cooker and paid an additional fee for heavy delivery into my home. They require confirmation that their packaging will fit through my standard front door, which seems unlikely. They expect you to sign for the package right at the doorstep, leaving it there. To make matters worse, the delivery happened in the dark! Despite having a double door conservatory available, they refused to use it due to the weight of the item and the weather, citing health and safety concerns. While prices may seem attractive, the hassle of delivery raises serious questions. Additionally, they only deliver to my area once a week; my order on November 27th wasn't delivered until December 8th, and now they insist on leaving it outside. This raises doubts about whether this is a reliable company for white goods. I had called before purchasing, and they assured me that delivery would be straightforward.
Claim your business profile now and gain access to all features and respond to customer reviews.
