I ordered a piano on 02 January 2026, and it's now 14 January without any updates on delivery. Despite emailing the support team three times, I've only received generic replies stating my inquiries have been forwarded. There's no phone support, and these responses take too long. I'm really frustrated and worried that my £500 may be lost.
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Donner is a young musical instrument brand Founded in 2012.
Crafting well-designed and affordable musical instruments and accessories, and getting them into people's hands so they can make great music is our mission.
You make the music. We help you get there.
