I love their whole bean decaf and I order the 5lb bag plus a 1lb bag, but I am coming up on 4 months waiting for my order. I just keep getting emails saying they have supply chain issues. I have called numerous times, but no one gives you any information onthe phone they just tell you they will send your message to shipping and have them call you, but of course no one calls back. I am debating on getting a refund, but I keep thinking ok maybe it will come soon. If I get a refund it will put me at the back of the line. In the mean.time I tried a different brand and it was terrible. I am now used to the strong chocolate and honey notes in this coffee. It is also a medium to dark coffee and the other I ordered was medium with fruit notes.
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